Tucan Casino Terms and Conditions

Welcome to Tucan Casino. These terms and conditions govern your use of our online gaming platform at Tucan Casino.com. By creating an account or using our services, you agree to be bound by these terms. We are operated by Softon Ltd, a Cyprus-based company, and licensed by the Anjouan Gaming Authority under Licence No. ALSI-202409012-FI1.

Account Registration and Eligibility

When you register at Tucan Casino, you must provide accurate and complete information. We require all players to be at least 18 years of age and legally permitted to gamble in their jurisdiction. You are responsible for ensuring that your use of Tucan Casino complies with local laws.

You must be 18 years or older to create an account
You may only maintain one account with us
All registration information must be truthful and current
We reserve the right to verify your identity at any time

Deposits and Withdrawals

At Tucan Casino, we offer various payment methods including Mastercard, Visa, Bitcoin, Ethereum, and other cryptocurrencies. Our minimum deposit is €20, while the minimum withdrawal amount is €100 for all methods. We process withdrawals within our specified timeframes depending on your chosen method.

Withdrawal Limits

We maintain the following withdrawal limits for responsible gaming:

Daily withdrawal limit: €1,000 or currency equivalent
Weekly withdrawal limit: €2,000 or currency equivalent
Daily maximum winnings: €100,000 or currency equivalent
Pending time: 0-48 hours for processing

Bonuses and Promotions

Our Tucan Casino welcome bonus offers up to €10,000 across five deposits with a 30x wagering requirement. We also provide ongoing promotions including our Monday, Wednesday, and Friday boost offers. All bonuses are subject to specific terms and conditions that you must review before claiming.

Bonus Terms

Welcome package: 600% up to €10,000 total
Wagering requirement: 30x bonus amount
Bonus funds must be used within specified timeframes
We reserve the right to modify or cancel promotions

Gaming Rules and Fair Play

At Tucan Casino online, we provide access to over 4,000 games from leading providers including Pragmatic Play, NetEnt, and Evolution Gaming. All games use certified random number generators to ensure fair outcomes. We prohibit any form of cheating, collusion, or advantage play.

All game outcomes are determined by certified RNG systems
We monitor gameplay for suspicious activity
Violation of gaming rules may result in account closure
We reserve the right to void bets placed in error

Account Security and Privacy

Your Tucan Casino login credentials must be kept secure and confidential. We implement advanced security measures to protect your account and personal information. You are responsible for all activity that occurs under your account credentials.

Security Requirements

Use a strong, unique password for your account
Never share your login details with others
Contact us immediately if you suspect unauthorized access
We may require additional verification for large withdrawals

Responsible Gaming

We are committed to promoting responsible gaming practices. Our Tucan mobile and desktop platforms include tools to help you manage your gaming activity. You can set deposit limits, session time limits, and self-exclusion periods through your account settings.

Set daily, weekly, or monthly deposit limits
Use session time reminders to track playing time
Access self-exclusion options from 24 hours to permanent
Contact our support team for additional assistance

Prohibited Activities

When using our services, certain activities are strictly prohibited. We monitor all accounts for compliance and reserve the right to suspend or terminate accounts that violate these terms.

Creating multiple accounts or using false identity
Money laundering or fraudulent financial activity
Using automated software or bots for gaming
Attempting to exploit technical errors or vulnerabilities

Customer Support

Our Tucan Casino customer support team is available 24/7 via live chat and email at support@Tucan Casino.com. We provide assistance in English and maintain comprehensive FAQ resources on our website.

Limitation of Liability

We provide our gaming services "as is" without warranties of any kind. Our liability is limited to the amount in your account balance, and we are not responsible for indirect or consequential damages arising from your use of our services.

Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of updated terms. We recommend reviewing these terms regularly for any updates.

Governing Law and Disputes

These terms are governed by the laws of Comoros under our Anjouan Gaming Authority license. Any disputes will be resolved through binding arbitration in accordance with our licensing jurisdiction's regulations.

Content updated: May 20, 2026